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Hurricane Charley & tech support

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    Posted: 13 August 2004 at 11:05am

Our offices are based in Central Florida, and while we hope it won't happen, it is possible that we will not be able to provide support via email and via the forum due to hurricane damage. Our servers are in a secure facility, but if the facility looses power or internet connections, this website may become unavailable as well.

We hope none of the above occurs, but if it does, we hope to be back as soon as possible.

Roberto F.
LogSat Software

 

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Post Options Post Options   Quote dcook Quote  Post ReplyReply Direct Link To This Post Posted: 14 August 2004 at 10:13am

My prayers are with you and other Floridians.  I'm orginnaly form Sarasota and weathers quite a few hurricanes.  They are never easy and not always a catagory four! Please share with us how you and your family and friends made out. 

 

Dwight

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Post Options Post Options   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 17 August 2004 at 11:30pm

Dwight,

It downgraded to a category 2 when it reached us in Orlando, but both us and the server facility, even if 20 miles apart, had the misfortune of both being in the path of the eye itself... But we're back safely and in all one piece, ready to continue supporting and enhancing SpamFilter.

Thanks for all the support!

Roberto F.
LogSat Software

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